Shipping policy

At Anovella, we aim to provide a reliable and straightforward ordering and delivery experience.

Order Processing

Once your order has been placed, it will be processed and prepared for shipment.

We aim to process orders within 1–2 business days. During particularly busy periods, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation with tracking information where available.

Delivery Time

Estimated delivery time is generally 5–15 business days after your order has been processed and shipped.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, public holidays, peak shopping periods or other logistical disruptions.

Free Shipping

We offer FREE standard shipping on all orders unless otherwise stated at checkout.

There are no standard shipping charges for eligible orders.

Taxes, Duties & Customs

Any taxes applicable to your purchase and collected by Anovella will be displayed at checkout where applicable.

In some circumstances, international shipments may be subject to additional customs duties, import taxes or other charges imposed by the destination country or local authorities. Where such charges are not collected by us at checkout, they may be the responsibility of the recipient.

Track Your Order

Once your order has been shipped, you will receive tracking information where available so you can follow the progress of your delivery.

Please allow some time after receiving your tracking information for the carrier's tracking system to update.

If you experience any problems with your delivery or tracking information, please contact us at info@anovella.com.

Contact Us

If you have any questions about your order or delivery, please contact:

Anovella
Operated by FOZZI ECOM LIMITED
Email: info@anovella.com